Shipping Policy
Shipping Policy
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Last Updated: 25 June 2025
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At Spellbound, we want your items to reach you safely and swiftly. We currently ship within Singapore using J&T Express .
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Processing Time
Orders are packed with care and dispatched within 1–2 business days after payment is confirmed. During sale periods or new launches, do allow a little more time — we’ll keep you updated if there are any delays.
Local Delivery via J&T Express
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Flat Rate Shipping: S$3.50 (tracked, islandwide)
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Free Shipping: Orders above S$50.00
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Estimated Delivery Time: 1–3 working days from dispatch
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Self-Collection
Currently, we do not offer self-collection.
International Shipping
We currently do not ship internationally through the website. If you're located outside Singapore and would like to purchase something, please email us at info@spellboundstorysg.com or DM us on Instagram to arrange a manual order.
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Delivery Issues
If you haven’t received your parcel within 5 working days of dispatch, or if tracking shows an issue, please:
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Visit J&T Tracking
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Contact J&T directly with your tracking number
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Or email us at info@spellboundstorysg.com with your order number and we'll assist you
Important Notes
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Please double-check your shipping address at checkout. We are not responsible for parcels delayed or returned due to incomplete or incorrect addresses.
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For re-deliveries of returned parcels, additional shipping fees will apply.